Real reviews from real SWFL customers.

“Had a saturated drain field that the previous owner clearly ignored for years. Got 3 quotes and Torque was not the cheapest but they actually came out, looked at the system, and explained what they would do. Two guys, three days of work, and the yard looks better than before they got here. No surprises on the final bill. Will use them again.”

“Our septic alarm started going off at 10pm on a Saturday in McGregor. Called and a real person picked up. Tech was at the house just after midnight, found the issue with the pump, had it fixed by morning. Wife and I were impressed they didn't try to upsell us anything we didn't need. Honest work.”

“We needed a septic inspection for the sale of my mother's house in Park Shore on a tight timeline. Torque scheduled us the next day, came out, did the inspection, and emailed me a clean PDF report I could send to the title company that afternoon. Realtor was happy. Title company was happy. Closing on schedule.”

“I manage four restaurants from Bonita Springs up to Sarasota and we have used Torque for grease trap service across all of them for over a year now. Show up when they say, never miss a quarterly. Paperwork for health inspectors is always tidy and emailed same day. This is what reliable service looks like.”

“Routine septic pumping for our place off Daniels. Got quoted half of what a competitor wanted and the guy who did the pumping took the time to show me where the lid was and what the levels looked like. Gave me a written summary at the end. Nothing fancy, just professional and fairly priced.”

“Bought a place on Marco and the inspection flagged a tank that was at the end of its life. Torque came out, looked at it, gave us a realistic timeline, pulled the Collier County permit, and replaced the tank with minimal disruption to the landscaping. Excellent communication start to finish.”

“Our HOA has a 72-unit community septic system that needed a full lift station overhaul. Torque worked with our board through three meetings to scope it, came in slightly under the original quote, and managed the construction so residents barely noticed. Property values are not threatened anymore. Three years and counting.”

“Service was solid. Drain field install took a day longer than estimated because of the rain that week which is fair. Tech was professional and the cleanup was good. Knocked one star off because nobody called to update me on the second day until I called them mid-afternoon. Otherwise good experience.”

“Bought a 1980s house in Worthington and the septic was original. Torque did a thorough inspection, walked us through the options, and we ended up replacing the tank and adding risers so it would be easier to maintain. Worth every penny for the peace of mind. Their team was on time every day.”

“Slow drains everywhere after the hurricane and I was sure I needed a new system. Torque ran a camera, cleaned the line with the hydro jet, and saved me thousands. They didn't try to sell me a new system when I didn't need one. That kind of honesty is rare.”

“We needed a commercial septic system serviced at our office building off Pine Ridge. Torque coordinated with our property manager, did the work after hours so we did not lose business, and submitted clean compliance documentation for our records. Will keep using them.”

“Inherited a property in Venice that had no records on the septic. Torque came out, located the tank, ran a pump and inspection, and gave me a written assessment with photos. Honest, fast, and didn't try to push me into anything. Recommended.”

“Our drain field finally went after 25 years and we were scared about the cost. Torque came out, did a full evaluation, sat down with us at the kitchen table to walk through every line of the estimate. The new system is in and working perfectly. They treated us like neighbors not customers.”

“Septic pumping for our place south of Tampa. Service was good, price was fair. Wish they had more availability on Saturdays but I understand they are based in Fort Myers. Will use again when our next pump is due.”

“Had an aerobic treatment unit that was throwing alarms. Torque came out, diagnosed the issue with the air pump, replaced it, and stuck around to make sure the system cycled correctly. The tech explained what he was doing the whole time which I appreciated.”